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Do you offer payment plans?
We
expect 50% of the agreed upon amount paid before we start, and the
remaining balance on the day the site goes live or services are rendered.
We offer this payment plan to help make the website you want more
affordable. Certain restrictions do apply and payments plans are not
available on smaller packages, web hosting, and SEO.
How long have you been in business?
We have been in business since 1995 under different names. Our management team runs several
successful internet service businesses internationally.
What areas do you serve?
Our primary goal is to work with local small businesses, however we work with all types of clients from big corporations to individuals.
We have clients all over the United States and even internationally.
How
large is Site |
Hab?
Currently we employ over 20 people including graphic artists, layout designers,
project managers, sales managers, and various specialists such as Flash,
SEO and System Admin.
We
are afraid of the big guys (like your company) since we feel like you
may not have the time for a small project, or that we might be put on a
back burner. We love your work and hope we can do business with you; do
you work with small companies or individuals?
At
Site | Hab, no job is too big or too small. We work with big and small
businesses, corporations, professionals, home business owners, startups
and even individuals. We are a large company - but still extremely
personal. All clients are allocated a dedicated Project Manager for a
one point contact. Throughout the process we will hold your hand and
help your online dream come true. We have the experience and quality
you need, while remaining very affordable. We have a proven track
record, several certifications, acclaimed credentials and all the
experience needed to be your “Web Guys”
and make your online presence successful. Check out our online
portfolio to see examples of the range in project sizes we will take
on. Give us a try and see how great it can be to work with the big
guys!.
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How can we pay to get started?
We accept all major credit cards including Visa, Master Card, American
Express, Discover. We also accept Paypal, Checks, and Money Orders.
Are your Web Design costs one time?
Yes, just a one time cost as mentioned on our website for web design.
Do you have your own servers?
Yes and No. We save you money by using low cost domain name registrars
such as hostway and Godaddy. If you need to have your own server, we
can gladly accomodate that.
Do I have to host with you?
No, unlike other companies we don’t make hosting with us mandatory.
However, choosing to host with us is a BIG advantage for you. You don’t
have to worry about any technical aspects of managing your hosting
account and the servers, we do it all for you. Plus you just have a one
point contact for your Web Presence. If there is a problem it is always
better to call a single reliable company who can take care of
everything while you concentrate on your business. We will make your
website one less worry for you.
Where are you located?
Our headquarters is in an excellent home based location in Winchester,
California.
When I call, will I be speaking to someone in the U.S.?
Yes, our phones ring here in the U.S. and all your queries are answered
by professionals. You always work with Project Managers physically
located in the United States.
Can I have a site that looks like this?
Actually, making it look like anything you want is not much of a
factor. We'll start with your initial direction and then work with you
to refine it.
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Have you built a site like mine before?
Usually the content of a site or type of business does not affect the
methods, procedures and codes used to build it. For example, you
wouldn't ask a car wash if they had washed your color car before. Some
sites require advanced functions to perform special operations and
Site | Hab Web Design has the depth and experience to meet these needs.
It would be unlikely that we had not had experience with your required
web site functions. We have worked with a wide range of clientele, as
evident from our portfolio.
I want a site like eBay/MySpace/Youtube/...etc. Can you do this?
These types of websites require complex web development and will be
quoted individually. Costs can exceed $10,000 for this type of work.
How Does Your Web Design Process Work?
Our mission is to build the best and most cost effective website for
your business. A professionally built website can promote your products
and services, enhance your image, and generate sales. With that in
mind, we will carefully research your business needs and plan a
strategy to create the ideal web solution.
Initial Consultation
All our services begin with a free initial consultation to determine
your requirements. Our experienced business analysts work closely with
you to determine your exact needs and desires, and will complete a
detailed design worksheet itemizing all your requirements. This helps
us gather information about your company, services, audience, purpose,
site goals, and more.
The consultation step is very important because we are committed to providing you with solutions that will work for you, not for us! We prefer you call so we can provide you with faster service, but emails are okay too.
Proposal & Paperwork
After you are confident we have addressed all your ideas, questions,
and requirements, you can get specific recommendations for your
project. There are many different ways to meet your specific needs. We
explain these options with the proposed pricing to deliver them. Once
you agree, you receive a formal proposal that contains all of the work
you require, prices and payment schedule, and contract.
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Payments
We require 50% Deposit to start your work. After “you agree”, “we
agree” and paperwork is signed and faxed or mailed to us, we start the
actual design process. If you do not understand the smallest of points
at this step PLEASE ASK FOR CLARIFICATION! Miscommunication and false
expectations do NOT move the design process forward in a productive
manner. At ANY time please contact us about any concerns, questions or
comments you have about your project.
Collecting Your Content
You will provide us with the text and any other content for your website
and any specific pictures you would like. We can provide you with access
to thousands of royalty free stock photos.
Design Development
We ask you to provide examples of websites you really like, colors you
like, and your competitors’ websites. If you want, you can also have a
look at our past work and let us know any website elements you liked
and we can incorporate the same for your website. We can also provide
you with access to our professional high quality Semi Finished Designs
and you can choose the one you like. Once you provide that information
to us, usually within 2 working days, you get a creative "mockup" of
what your website will look like when it's completed. At this stage,
you and the designer work closely to develop a look that will be both
visually pleasing and user-friendly.
Design Selection & Finalization
After the initial "Mockup" is designed, you will review it on our
servers. We send you a web link to view the "mockup" and ask if you
would like any changes. You request revisions as necessary and then you
provide final approval.
Web Development
After receiving your final approval on the "mockup", we will then begin
building the website and web pages, incorporating the design and all of
the content that you provide.
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Pre-launch Evaluation
After the site is built, you will be able to view all pages to make
sure everything is exactly how you want it. You will submit any desired
changes to the copy and then give final approval before the site goes
live.
Launching Your Website
After final approval and payment has been received, your website will
be published on your domain, and it will be live for all the world to
see!
We can register your domain name and host your website too – so you don’t have to worry about technical aspects of your website and we become your one stop shop for your web presence.
Ongoing Support
After your website is launched, we will work with you to establish a
regular review and maintenance schedule of your web site to accommodate
your requests, user feedback, system upgrades and any new emerging web
technologies.
I
see a lot of your websites are flash based? My website targets a
serious and mature audience. Can you make clean HTML and non flash
corporate websites?
Sure, in fact we design very good professional websites. We have
experience in working with clients from different fields and we
understand their different taste. Our portfolio is just a partial list
of our clients. If you did not find examples of sites you are looking
for, please email us or call us, and we can give you more examples.
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What is your typical turn around period?
Due to the high level of custom work and the collaborative process
involved in each website we build, it's difficult to predict an exact
turn around time. We will work together with you to complete the
Web Design Project in a timely manner. We agree to work expeditiously
to complete the Web Design, but delays can occur if any milestone that
requires your action, such as approving design mockups or web design
changes, is not acknowledged on time. As an example, a 5 page website
can be finished anywhere between 1-6 weeks after we've received all
content and feedback from you. It's a safe estimate to expect at
least a month for your project, though it could be much quicker or
slower, depending on your input. Ask your sales agent or project
manager for more information. We also offer an express service
for an additional fee to expedite your project. Always remember,
we can only work as fast as you allow us; turn around time is
client-dependent. If content is provided sooner, initial and on-going
instructions are clear and revisions requested are reasonable, turn
around time can be significantly decreased. On the other hand, it could
drastically increase due to client in-action, delayed mockup approvals,
back and forth change requests, etc.
Will you custom design our website for this price?
Absolutely, we do awesome custom web design.
Can you host our website and register our domain name?
Yes, we would love to. We charge a low $14.95 monthly fee for web
hosting. Domain Names are $10/Year. We provide with custom email
accounts and a fantastic control panel to check your web visitor stats,
manage your files etc.
Can I use my existing website address if I host with you?
Yes, we can easily help you retain your old domain name on our servers or register a new one for you.
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After you have designed our website, can we manage it ourselves easily?
Absolutely! You'll have several options for managing your site
after it's completed. When we're done constructing your new
website, you will own it and have full access to it. You will be
able to make any changes to the site if you have any web editing
knowledge. You can also opt for an editable website
package. This way, you can log in to easily make changes to any
non-Flash content in your site, any time you want. Just make sure
you let us know you would like this option before you sign up.
Thirdly, we offer a Webmaster service, if you'd like us to manage your
new site for you. This is pre-paid, discounted update work to
your site; 30 hours of work for only $300. This saves you $150!
I live in New York, you are in
Southern California, how can we work with you? Should I not look for a local Company?
That is not a problem; we have clients in all 50 states, and even internationally.
Everything that you need to inspect is put up on the web as it's worked on, and materials and communications move easily by Toll Free Numbers, Emails, Faxes, and Instant Messenger on a routine basis. Although we welcome our clients anytime to visit us physically, we have not met 98% of our customers in person. You don’t need to meet us to convey your ideas, we have the expertise in this field to understand your requirements from top to bottom..
The internet allows you to choose from the best web developers in the world and still get better, faster service than the shop across town can provide — and, after all, that's what you'll be using the web to offer your own clients, isn't it? On the Web, all distances are equal to zero.
Even when someone chooses a local provider it is unlikely that they
will visit that company in person because of tight schedules, and they
end up talking on the phone and emailing. Working with your web
developers and designers over the Internet is faster, more convenient,
and more efficient than spending time arranging in-person meetings. We
work in shifts, thus it allows us to answer phone calls during business
hours on both the east coast and west coast.
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Do you offer Emergency After Hours Support?
We have 24/7 email and chat support. Phone support is available during
Business Hours. We give you phone numbers of key individuals and in
case of emergency, after business hours where you can reach them.
Why are your prices so low for your excellent quality? Is this a scam? Are there hidden charges?
Site | Hab is a US company and proud member of Better Business Bureau and
Better Business Bureau Online Program. We believe in business ethics
and exceptional customer service. When you buy any of our services, you
can buy with confidence.
If you are wondering how we can charge as much as 70% less than our competition and still be in business? There are a number of things to consider:
Clients - The first thing to consider is the importance of our clients. It is our opinion that our clients always come first. We like to be able to cater to their needs and wants. Without clients, we have no business, and without business, we cannot make money. So with that in mind, we always make sure we take care of them and we are sure they would recommend us through word of mouth which in turn brings our marketing costs down.
Promotion and Advertising - We choose the way we promote our web design business very carefully and ensure every promotion dollar pays for itself. We've spent a lot of time researching in this field. This is what our business is about, "Web Design and Internet Promotion". So, we take this to the extreme. We find the absolute best values for money, as well as the most popular ones that may cost a little more. We look at every angle of advertising and promoting in order to promote our company and to keep expenses down while keeping prices low.
Co-Creation – We
need your support to finish the website in a timely manner to keep our
costs down. For this to happen, we expect you to give us contents on
time and all milestones that requires your action, such as approving
design mockups or web design changes be acknowledged on time.
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Can you create a logo to go with our web site?
Sure we can. In fact, we make excellent logos for $180.00. We can also
design brochures, business cards and all your stationary to go with
your website.
Can you help us get listed in Search Engines?
We have a Web Marketing Service (Search Engine Optimization) for
as low as $99 per month to help you list in Major Search Engines. For more details,
please ask a Representative when you call us.
Will we get a chance to review and suggest modifications to the website before it is launched?
Of course! In fact, we will work with you closely to create the website
based on your input. We will do our very best to make you happy.
Can I call any of your clients for a testimonial?
Sure, you can call any of them. Since we cannot control what happens
once we complete the website, we can not guarantee they will be able to
take your call. You can take a look at our Testimonials page for just a
few references. The best testimonial for us is our past work in our
portfolio. You will be hard pressed to find any other company with as
large a portfolio as ours.
I am a small home business, do you work with Individuals?
Yes, we work with big and small businesses, corporations, professionals, home business owners, startups, and even individuals.
Do you design Adult Web sites?
NO.
What are your Business Hours?
We work 9:00 AM to 8:00 PM PST - Monday to Friday and 10:00 AM to 4:00PM EST on
Saturdays.
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Your work is awesome for your price range. Do you get similar compliments often?
Thank you, we get them very often. Our Mission is to be one of
America’s best web design and web marketing companies by educating our
clients and making their web presence affordable and successful. After
we finish your project successfully and you are satisfied with our
service, we would appreciate it if you refer us to your friends and
associates to spread the word about us.
